International Journal of Cyber and IT Service Management (IJCITSM)
Vol. 5 No. 2 (2025): October

Innovation Practices and External Support for MSME Performance and Survival in Indonesia

Pauline Henriette Pattyranie Tan (Pelita Harapan University)
Martinus Tukiran (Agung Podomoro University)
Dewi Wuisan (Pelita Harapan University)



Article Info

Publish Date
11 Jul 2025

Abstract

Amidst the rapid development of the digital economy, innovation practices are critical for enhancing performance and ensuring the sustainability of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. As the backbone of the national economy, contributing significantly to GDP and employment, MSMEs are vital for macroeconomic resilience and inclusive growth. However, they consistently encounter systemic challenges in maintaining business performance and long-term survival, particularly within highly competitive and volatile markets, exacerbated by the aftermath of the COVID-19 pandemic. This study aimed to analyze the impact of innovation practices on MSME business performance and survival in Indonesia, with external support serving as a moderating factor. Using a purposive sampling technique, data was collected from 281 MSME actors in Jabodetabek who had embraced innovation. SEM-PLS analysis revealed that innovation practices positively and significantly affect both business performance and survival. Interestingly, external support did not moderate the influence of innovation practices on business performance but did moderate its effect on business continuity.

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Journal Info

Abbrev

IJCITSM

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

International Journal of Cyber and Service Management (IJCITSM) is an international peer-reviewed journal that publishes high quality and refereed papers which reports original research and innovative applications in all areas of Computer Science, Informatics, Electronics Engineering, Communication ...