Journal of Innovative and Creativity
Vol. 5 No. 2 (2025)

The Role of Human Resources in Improving Higher Education Quality at Universitas Tangerang Raya

Endang Hermawan (Tangerang Raya University)



Article Info

Publish Date
24 Aug 2025

Abstract

This study analyzes the role of human resources (HR) in enhancing the quality of higher education at Universitas Tangerang Raya. As a critical component of institutional development, HR comprising academic staff, administrative personnel, and university leadership plays a central role in supporting educational innovation, improving learning outcomes, and ensuring organizational effectiveness. The research employs a qualitative descriptive method to examine how HR planning, capacity building, professional training, and performance evaluation contribute to academic excellence. The findings indicate that strategic HR development at Universitas Tangerang Raya has positively influenced the quality of teaching, research productivity, and student services. Strengthening human resource capabilities, aligned with the university’s vision and mission, is essential to achieving sustainable quality improvements in higher education.

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Journal Info

Abbrev

joecy

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Description

Journal of Innovative and Creatifity (JOECY) publishes research articles in the field of education which report empirical research on topics that are significant across educational contexts, in terms of design and findings. The topic could be in curriculum, teaching learning, evaluation, quality ...