Wanastra: Jurnal Bahasa dan Sastra
Vol. 17 No. 2 (2025): September

The Code-Mixing Between Waiters and Customers at Pizza Hut Gunung Sahari

Devi Arisandi (Unknown)
Maulani Pangestu (Unknown)
Istihayyu Buansari (Unknown)



Article Info

Publish Date
30 Sep 2025

Abstract

Code-mixing is part of linguistics. Many people use code-mixing in everyday conversation, for example, often found when in a mall, supermarket, or restaurant. Code-mixing is the use of one language unit in another language. Code-mixing occurs when the speaker enters a foreign language into a more dominantly used language. Besides, the urge to code-switch between Indonesian and English in restaurants in Indonesia is driven by various linguistic, social, and cultural factors. This phenomenon is particularly noticeable in urban areas and tourist hotspots, where English is increasingly integrated into everyday conversations.  This research uses descriptive qualitative method to investigate the use of code-mixing applied by waiters and customers at Pizza Hut Gunung Sahari. As a result of the analysis, it can be found that there are two types of code-mixing used in conversations between waiters and customers at Pizza Hut Gunung Sahari. The writer also found six reasons of code-mixing: Bilingualism, Speaker and Partner Speaking, Social Community, Situation, Vocabulary and Prestige. Based on Khairuna’s theory, using Code-mixing can increase knowledge in other languages, and if overeating is used, it will have a harmful effect because the speaker will always rely on code-mixing and can change the speaker's accent.

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Journal Info

Abbrev

wanastra

Publisher

Subject

Languange, Linguistic, Communication & Media Other

Description

Wanastra: Jurnal Bahasa dan Sastra appreciates and supports researchers in English studies as part of its commitment to disseminating scientific knowledge and community service. The journal provides free access to all published articles for national and international audiences. The editorial board ...