International Journal of Humanities Education and Social Sciences
Vol 5 No 4 (2026): IJHESS FEBRUARY 2026

The Impact of Workload on Performance and Health of Air Traffic Controllers at JATSC Jakarta

Adrian Gagah Prakoso (Unknown)
Dhian Supardam (Unknown)
Martha Saulina (Unknown)



Article Info

Publish Date
20 Feb 2026

Abstract

This study examines the effect of workload on the performance and health of Air Traffic Controllers (ATCs) at the Jakarta Air Traffic Service Centre (JATSC). Using a descriptive quantitative approach with a cross-sectional design, data were collected from 41 controllers through validated instruments: NASA-TLX for workload, PSQI for sleep quality, and the Samn-Perelli Fatigue Scale for fatigue assessment. Results indicate a high workload (M=3.40) and compensatory effort patterns, where controllers exerted great effort (M=3.73) to maintain performance (M=3.80). All respondents experienced sleep disturbances, averaging 5.8 hours of sleep and poor sleep quality (mean PSQI=12.21). Night-shift fatigue increased by 68% compared to day shifts, with 51.2% reporting extreme fatigue. Health complaints were prevalent, including obesity (68.3%), headaches (85.4%), and musculoskeletal pain (75.6%). Fatigue strongly correlated with workload (rs=0.58, p<0.001) and sleep deprivation (rs=0.61, p<0.001). The study concludes that night shifts significantly affect physiological and psychological health, increasing operational safety risks due to extreme fatigue and microsleep. The findings highlight the need for fatigue risk management systems, optimized shift scheduling, and comprehensive wellness programs to enhance ATC health and performance.

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Journal Info

Abbrev

ijhess

Publisher

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

Description

International Journal Of Humanities Education and Social Sciences (IJHESS) is to provide a research medium and an important reference for the advancement and dissemination of research results that support high-level research in the fields Culture of Education and Social Science Research . Original ...