Jejak digital: Jurnal Ilmiah Multidisiplin
Vol. 2 No. 2 (2026): MARET 2026

Analisis Kepemimpinan Digital (Digital Leadership) di Emado’s Shawarma Kopo Bandung

Nur Khofifah, Widiaty (Unknown)
Shalihah, Annisaa Siti (Unknown)
Rodiah, Neng Titin (Unknown)
Dewi, Astria Aulia (Unknown)
Alika, Ai (Unknown)



Article Info

Publish Date
10 Feb 2026

Abstract

The rapid development of digital technology, particularly after the Covid-19 pandemic, has pushed organizations across various sectors to adapt, including the food and beverage (F&B) industry. This situation demands leadership capable of integrating digital technology into the organization's operational processes, known as digital leadership. This study aims to analyze the implementation of digital leadership at Emado's Shawarma Kopo, Bandung, with a focus on technology integration, supervision and support for team performance, adaptability in digital transformation, and orientation towards organizational goals and results. This study uses a qualitative approach with descriptive methods. Data were obtained through in-depth interviews with key informants, namely the Store Manager of Emado's Shawarma Kopo, and supported by documentation studies. Data analysis was conducted using content analysis and narrative analysis with reference to the Miles and Huberman model. The results show that digital leadership has been implemented through the use of integrated digital systems, data-based performance monitoring, regular training for employees, and decision-making oriented towards achieving targets. The implementation of digital leadership has been proven to improve work efficiency, employee professionalism, and sales performance. This study is expected to provide theoretical contributions and serve as a practical reference for F&B businesses.

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Journal Info

Abbrev

jejakdigital

Publisher

Subject

Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Jurnal Ilmiah Multidisiplin adalah jurnal elektronik dan cetak Open Access Journal yang diterbitkan oleh Indo Publishing setiap 6 kali dalam setahun menyediakan forum untuk mempublikasikan artikel penelitian asli, artikel review dari kontributor, dan berita teknologi baru mencangkup multidisiplin ...