Indonesian Journal of Cultural and Community Development
Vol. 16 No. 3 (2025): September

YouTube Sentiment Reveals Public Perception of Lapindo Mud Tourism: Analisis Sentimen YouTube Mengungkap Persepsi Publik terhadap Pariwisata Lumpur Lapindo

Nahariqi, Muhammad Iqbal (Unknown)
Findawati, Yulian (Unknown)
Kautsar, Irwan Alnanrus (Unknown)
Rosid, Mochamad Alfan (Unknown)



Article Info

Publish Date
12 Sep 2025

Abstract

General Background: Social media platforms provide extensive public opinion data that can be utilized to understand perceptions of tourism destinations. Specific Background: YouTube comments related to Lapindo Mud tourism contain diverse viewpoints reflecting visitors’ experiences and societal responses to the site. Knowledge Gap: Limited studies analyze public sentiment toward disaster-related tourism destinations using machine learning–based text mining approaches. Aims: This study classifies YouTube user comments to identify sentiment patterns regarding Lapindo Mud tourism using TF-IDF weighting and the K-Nearest Neighbor (K-NN) algorithm. Results: From 520 labeled comments, the model achieved 78% accuracy, with higher precision and recall in identifying negative sentiment than positive sentiment. Novelty: The study integrates sentiment analysis, expert-based labeling, and tourism perception assessment to examine how digital discourse represents a disaster-turned-tourism site. Implications: Findings provide insights for tourism stakeholders and local authorities to understand public perception and inform strategies for managing the image and communication of Lapindo Mud as a tourism destination.

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Journal Info

Abbrev

ijccd

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media

Description

Indonesian Journal of Cultural and Community Development (IJCCD) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo three times a year (March, June, September). This journal provides immediate open access to its content on the principle that making research freely available to ...