JEMPER (Jurnal Ekonomi Manajemen Perbankan)
Vol 7 No 2 (2025): JEMPER Juli-Desember

Bagaimana Pandangan Penumpang Terhadap Iklan Komersial di Dalam Penerbangan?

Pratama, Yudhistira Anugerah (Unknown)
Djabbar, Husnawati (Unknown)



Article Info

Publish Date
24 Dec 2025

Abstract

This study aims to explore passengers' perspectives on commercial advertisements presented inside airplane cabins during flights. Using a qualitative phenomenological approach, this research involved in-depth interviews with passengers who had experienced in-flight advertising on both domestic and international routes. Findings indicate that passengers are more receptive to advertisements that are contextually relevant, such as promotions for destinations, local services, or travel tips. Psychological factors like mood, fatigue, and emotional needs influence perceptions, with narrative and calming visuals being perceived as more effective. Additionally, cultural background significantly shapes responses to advertising, passengers from collectivist cultures prefer messages that emphasize harmony and togetherness, while those from individualist cultures favor direct and personal messages. These results highlight importance of designing in-flight advertising strategies that are contextually appropriate, personally engaging, and culturally sensitive, especially within the limited space of an aircraft cabin.

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Journal Info

Abbrev

jemper

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

Description

JEMPER (Jurnal Ekonomi Manajemen Perbankan) is a scientific journal published by the S1 Economic Management Program and Banking D3 Program, and as a means of publicizing the results of research and sharing in the development of Financial management, Operational Management, Human Resource Management, ...