Purpose – This study aims to examine the impact of work-life balance, employee loyalty, and job demand on the job performance of Generation Z employees in manufacturing companies on Batam, with job satisfaction as a mediating variable.Methodology – A quantitative approach was employed using a survey method and purposive sampling technique. The data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with the SmartPLS 3 application.Findings – The results reveal that work-life balance, employee loyalty, and job satisfaction have a significant positive effect on the job performance of Generation Z employees in Batam’s manufacturing companies. However, job demand shows an inverse relationship, both directly and indirectly, with job performance Originality/Novelty – This study integrates three psychosocial variables work-life balance, employee loyalty, and job demand tested simultaneously to assess their impact on job performance. Its uniqueness lies in focusing on Generation Z, a workforce known for its flexibility, working within the rigid and highly demanding environment of manufacturing companies. Implications – The results highlight the importance of work-life balance and employee loyalty in enhancing performance, particularly through job satisfaction. This study contributes to a deeper understanding of the key factors influencing Generation Z employees’ performance in the manufacturing industry and provides a foundation for developing more effective human resource management strategies.
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