This study aims to analyze the influence of price perception and brand image on purchasing decisions and their impact on customer satisfaction for Kopi Jago products. This study uses a quantitative approach, data were collected through distributing questionnaires to respondents who have purchased Kopi Jago. The sampling technique used was Accidental Sampling with a total of 255 respondents. The data analysis technique used SEM-PLS through the SmartPLS 3 application. The results of the study indicate that both price perception and brand image have a positive and significant effect on purchasing decisions and customer satisfaction. In addition, purchasing decisions have also been shown to have a significant effect on customer satisfaction. These findings confirm that positive perceptions of price and a strong brand image can increase purchasing decisions and customer satisfaction. Kopi Jago needs to continue to maintain quality, image, and competitive prices to maintain and increase customer satisfaction.
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