Digital-based public services are the implementation of e-government implemented in various regions of Indonesia, including the Bedas Digital Service (BDS) Application at the Population and Civil Registration Office of Bandung Regency for public services. It aims to improve services to the community in population registration and the making of birth certificates. The research method uses qualitative methods with observation, interviews, and literature study instruments, while the data analysis stages are through data repetition, display, and conclusion drawn. The results of the study show that the implementation of the Bedas Digital Service application in digital-based public services has brought real benefits to the community in the population sector, although there are still system and internet network constraints for the community.
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