A quantitative descriptive approach with a retrospective pre-test design was used to assess changes in community perceptions through a Likert-scale questionnaire covering seven key indicators, including service speed, data accessibility, and digital literacy. Results show significant improvements across all indicators, with the highest gains in data access (21%) and administrative transparency (20%). These outcomes highlight SIGAP’s potential to strengthen technology-driven governance and foster community engagement in smart village development. The findings offer practical implications for rural digital transformation and the implementation of information systems in other local contexts.
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