Journal of Digital Business and Global Economy
Vol. 2 No. 1 (2026): Journal of Digital Business and Global Economy

Understanding User Satisfaction in Stock Investment Apps through Information Quality and Perceived Ease of Use

Ammar Shiddiq Yulianto (Unknown)
Adnan Kasofi (Unknown)
Osly Usman (Unknown)
Ryna Parlyna (Unknown)



Article Info

Publish Date
01 Feb 2026

Abstract

This research investigates how perceived ease of use and information quality shape user satisfaction with stock investment applications in Indonesia by surveying 120 active users with a 16-item, five-point Likert questionnaire and analyzing the data using multiple linear regression. The results show that information quality has a stronger positive impact on user satisfaction than perceived ease of use, and together both variables account for 77.1% of the variation in satisfaction. These outcomes indicate that users of stock investment platforms value accurate and timely data more highly than simple interfaces. The study therefore concludes that information quality and perceived ease of use are both key drivers of satisfaction, with information quality being slightly more dominant. The implications suggest that fintech developers should strategically balance investment in robust data infrastructure and user interface design to enhance user satisfaction and sustain their platforms.

Copyrights © 2026






Journal Info

Abbrev

jodigbi

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Digital Business and Global Economy (JODIGBI) is an International Journal, published since 2025. Registered with code of E-ISSN 3090-8760. JODIGBI open-access, and peer-reviewed journal dedicated to publishing high-quality research in the fields of economics and business. This journal ...