Objectives: To examine incentive schemes, social protection, and policy communication within Indonesia's gig economy transportation sector. Methods: Qualitative research conducted in Jakarta, Yogyakarta, and Bali using social listening, policy analysis, and focus group discussions. Research Gap/Novelty: Integrates algorithmic management, social protection, and participatory communication to explain gig worker vulnerability and employment sustainability. Results: Nontransparent incentives limited social protection, and one-way communication increased income instability, economic vulnerability, and negative perceptions of platform policies. Upskilling programs emerged as opportunities for improving worker welfare and social mobility. Conclusion: Transparent incentives, accessible social protection, and participatory communication are essential for developing a fair and sustainable gig economy.
Copyrights © 2026