Asia Pacific Journal of Management and Education
Vol 9, No 1 (2026): March 2026

Factors Influencing the Effectiveness of Online Learning Among University Students at Universiti Sains Malaysia

Kok Ban Teoh (Universiti Sains Malaysia)
Lian Xiang Wong (Universiti Sains Malaysia)
Pei Fang Wong (Universiti Sains Malaysia)
Shuang Er Wong (Universiti Sains Malaysia)
Ji Yan Wong (Universiti Sains Malaysia)
Priya Raj (IMS Ghaziabad-Business School)
Daisy Mui Hung Kee (Universiti Sains Malaysia, Penang, Malaysia)



Article Info

Publish Date
18 Mar 2026

Abstract

Online learning continues to remain an important mode of delivery in higher education, including at Universiti Sains Malaysia (USM) even after the return to physical classroom settings. However, the effectiveness of online learning is still debated, as different studies have reported mix outcomes. Therefore, this study aims to identify the factors influencing the effectiveness of online learning among students at USM. A quantitative research design was adopted, and an online questionnaire was distributed to 150 USM students who have participated in online learning. The data will be analyzed using SPSS to examine the relationships between the factors studied. The findings indicate that teaching presence, and technology usability contribute significantly to the effectiveness of online learning, while student engagement influence it indirectly. Overall, this study provides valuable insights that can help USM and Malaysian higher education improve online learning strategies, enhance digital teaching practices, and strengthen the delivery quality of online education within Malaysian higher education.

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Journal Info

Abbrev

APJME

Publisher

Subject

Education Languange, Linguistic, Communication & Media Other

Description

APJME aims to feature narrative, theoretical, and empirically-based research articles relevant to management and education area. We also strive to develop a better understanding on education as well as management fields. APJME has a mission to be carried out which is to bring up the latest topic ...