Journal of International Conference Proceedings
Vol 8, No 7 (2025): 2025 Bali ICPM Proceeding

Coworker Support and OCB: Mediating Effects of Job Satisfaction and Motivation

Roza, Nelli (Unknown)
Sumiati, Sumiati (Unknown)
Helia, Suhelmi (Unknown)
Afriyeni, Afriyeni (Unknown)
Syafitri, Era (Unknown)
Heriyandi, Heriyandi (Unknown)



Article Info

Publish Date
12 Mar 2026

Abstract

This study looks at how colleague support affects Organisational Citizenship Behaviour (OCB) among nurses at RSUD Embung Fatimah, Batam, with an emphasis on the mediating functions of work motivation and job satisfaction.  With job satisfaction and motivation at work acting as mediators, the goal is to investigate the relationship between colleague support and OCB.  The study employed a quantitative methodology and an explanatory research design, with 146 nurses chosen by stratified random sampling.  SEM-PLS, or structural equation modeling-partial least squares, was used to analyse the data after it was gathered through the use of standardised questionnaires.  Job satisfaction strongly mediates the association between coworker support and OCB, according to the results, which also suggest that coworker support has a favourable impact on work motivation and job satisfaction.  However, OCB is neither directly impacted by nor mediates the relationship with job motivation.  In order to promote behaviours that increase organisational success, these findings highlight the need of establishing a supportive work environment.  To improve nurse service quality, hospital administration should concentrate on creating a collaborative culture

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Journal Info

Abbrev

JICP

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

Description

JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online ...