Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS)
Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)

DETERMINING ERP SUCCESS IN ORGANIZATIONS IN INDONESIA: TESTING AN INTEGRATIVE MODEL OF LEADERSHIP, INNOVATION, AND ORGANIZATIONAL CULTURE

Syamsul Rijal (Unknown)
Malik, Anhar Januar (Unknown)



Article Info

Publish Date
24 Feb 2026

Abstract

The high failure rate of Enterprise Resource Planning (ERP) implementations demands an in-depth evaluation of non-technical aspects, particularly leadership and organizational dynamics. This study aims to examine the moderated mediation mechanism linking transformational leadership to successful ERP implementation, positioning employee innovative behavior as a mediator and organizational culture as a moderator. Using a quantitative approach with a cross-sectional design, data were collected from 310 professional employees in Indonesia who had used an ERP system for at least one year. Data analysis was conducted using Partial Least Squares-based Structural Equation Modeling (PLS-SEM). The results demonstrate that transformational leadership has a significant positive effect in triggering innovative behavior. The most crucial finding indicates that innovative behavior is the most dominant determinant (β=0.592) in predicting ERP success, surpassing other factors. Furthermore, organizational culture is proven to moderate the relationship, where an adaptive culture serves as a catalyst that strengthens the impact of leadership on innovation. This study concludes that successful digital transformation requires a paradigm shift from a techno-centric approach to a human-centric one, where visionary leaders and a supportive culture are absolute prerequisites for technology adaptation

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Journal Info

Abbrev

jamekis

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

Focus and Scope JAM-EKIS is a peer-reviewed journal. Ekombis invites academics and researchers who do original research in the fields of economics, management, and accounting, dan Islamic economic including but not limited to: Management Science Marketing Financial management Human Resource ...