International Journal of Multidisciplinary Reseach
Vol. 2 No. 2 (2026): April

ANALYSIS OF THE IMPLEMENTATION OF THE MAIN DUTIES AND FUNCTIONS OF THE SOCIAL SECURITY ADMINISTERING BODY (BPJS) FOR HEALTH IN BANDAR LAMPUNG CITY

Irene, Fellya Putri (Unknown)
Malik (Unknown)



Article Info

Publish Date
01 Apr 2026

Abstract

The research method used is descriptive qualitative research. This method aims to describe the analysis of the implementation of the Social Health Security Agency's policy in Lampung Province. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that the implementation of the Social Health Security Agency's main duties and functions in Bandar Lampung City has, in principle, been carried out in accordance with applicable regulations for the administration of National Health Insurance. However, its effective implementation still faces various obstacles in the dimensions of communication, resources, implementer disposition, and bureaucratic structure. These obstacles impact the quality of service, public understanding, and coordination between stakeholders. Therefore, continuous improvement efforts are needed to optimally achieve policy objectives. Inhibiting Aspects: (a) Communication: There are still limitations in the clarity and consistency of policy information to the public and health facilities; (b) Resources: Limited number and competence of human resources; and suboptimal support for facilities and infrastructure; (c) Disposition or Attitude of

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Journal Info

Abbrev

ijmr

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

Description

International Journal of Multidisciplinary Reseach (ISSN : 3109 9777) is a scholarly journal that publishes research across various branches of science through a multidisciplinary approach. Its scope covers the humanities and social sciences, including cultural studies, sociology, anthropology, ...