Distribusi
Vol. 14 No. 1 (2026): Distribusi, March 2026

QRIS MEDIATION MODEL: BRIDGING YOUTH ENTREPRENEURIAL ORIENTATION AND DIGITAL LITERACY TO MSME SUSTAINABILITY

Aghniya, Arina (Unknown)
Jaya, Nurul Aini Dwi (Unknown)
Pratama, Aryan Agus (Unknown)
Zainal, Nur Hikmah (Unknown)



Article Info

Publish Date
30 Mar 2026

Abstract

This study empirically examines how youth-driven Entrepreneurial Orientation (EO) and Digital Literacy (DL) enhance MSME sustainability through the mediating role of Quick Response Code Indonesian Standard (QRIS) utilization. Addressing the limited structural evidence on digital payment adoption as a mechanism that transforms internal human capital into measurable sustainable outcomes, this research contributes novel insights into the digitalization–sustainability nexus. A quantitative explanatory design was employed using survey data collected from youth MSME owners in Makassar. The structural relationships were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The findings demonstrate strong explanatory power (R² MSME Sustainability = 0.781; QRIS Utilization = 0.580) and confirm consistent partial mediation. QRIS utilization emerged as the strongest direct predictor of MSME sustainability and significantly amplified the total effects of both EO and DL. These results highlight the strategic importance of integrating human capital development with standardized digital payment systems to accelerate resilient and inclusive economic growth among young entrepreneurs. This study is among the first to structurally validate the sequential pathway linking EO and DL to MSME sustainability through QRIS adoption.

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Journal Info

Abbrev

distribusi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

PT PLN (Persero) Unit Induk Distribusi Jakarta Raya terus melakukan peningkatan pelayanan kepada pelanggan dengan melakukan pemasangan baru sesuai dengan waktu yang ditargetkan. Kecepatan pemasangan adalah salah satu faktor yang mempengaruhi pelayanan dan persepsi pelanggan terhadap perusahaan. PT ...