JER
Vol. 9 No. 1 (2026): October - March

The Role of Work Motivation Mediation in the Relationship Between Workload and Performance at Puskesmas in Tanjung Palas District, Bulungan Regency

Lian, Awing Lidiya (Unknown)
Karunia, Erick (Unknown)
Syahran, Syahran (Unknown)
Hasyim, Budi (Unknown)
Aswan, Aswan (Unknown)

Article Info

Publish Date
25 Mar 2026

Abstract

This study examines the effect of workload on employee performance, with work motivation as a mediating variable, among employees at Antutan and Tanjung Palas Health Centers in North Kalimantan, Indonesia. A quantitative explanatory research design using a cross-sectional survey and SEM-PLS analysis was employed, with 136 respondents. Results show that workload does not significantly affect work motivation or performance, whereas work motivation significantly and positively influences performance. Moreover, work motivation fully mediates the relationship between workload and performance. The study highlights the critical role of motivation in sustaining employee performance, suggesting that organizational strategies should prioritize motivational interventions over workload reduction.

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Journal Info
JER
Website

Abbrev

JER

Publisher

Universitas Muslim Indonesia

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Economic Resource_(JER) is open access. This journal is published in _ March & September. Journal of Economic Resources|e-ISSN 2620-6196] is a peer-reviewed journal published twice a year (March & September) by the Faculty of Economics and Business, Universitas Muslim Indonesia_UMI. Journal ...