Jurnal Minds: Manajemen Ide dan Inspirasi
Vol 13 No 1 (2026): June

Entrepreneurial Self-Efficacy and Transaction Frequency: An Extension of the Expectation-Confirmation Model in MSMEs

Basbeth, Firdaus (Unknown)
Nardo, Rio (Unknown)



Article Info

Publish Date
30 Mar 2026

Abstract

This study examines how entrepreneurial self-efficacy (ESE) shapes MSMEs’ continuance intention to use QRIS within the Expectation Confirmation Model under increasing digital payment adoption. It advances ECM by demonstrating a boundary condition where transaction frequency fails as a moderator, repositioning satisfaction as the dominant post-adoption mechanism over behavioral intensity. Using survey data from 150 MSMEs in Indonesia and SmartPLS4 analysis, the results show that ESE enhances perceived usefulness, which significantly drives continuance intention through satisfaction, while transaction frequency is insignificant. These findings support habit formation and technology embeddedness perspectives, indicating that repeated use loses explanatory power once usage stabilizes. Continuance decisions are therefore primarily affect-driven rather than behavior-driven. The study implies that policymakers and fintech providers should prioritize system reliability and user satisfaction rather than merely increasing transaction frequency to sustain QRIS adoption.

Copyrights © 2026






Journal Info

Abbrev

minds

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Minds: Manajemen Ide dan Inspirasi is a scientific and open-access journal (CC-BY clearance), published by the Management Department of the Faculty of Islamic Economics and Business, Universitas Islam Negeri Alauddin Makassar, Indonesia. It is a bi-annual publication, i.e., by June and ...