Job Meaningfulness and Workforce Diversity in Shaping Organizational Citizenship Behavior through Employee Engagement

Aizatul Ma'wa, Sania
Nasrudin Wibowo, Sandi

JURNAL MANAJEMEN BISNIS
Vol. 13 No. 1 (2026): March

The study analyzes the effect of Job Meaningfulness and Workforce Diversity on organizational citizenship behavior with Employee Engagement as a mediating variable. The research utilized a quantitative method for the PLS-SEM method on 154 employees of the Cirebon City Fire and Rescue Service. The data highlighted that meaningful work and diverse teams had a positive effect on Employee Engagement and OCB, and that Employee Engagement mediated this connection. The data underscores the relevance of meaningful work and inclusive diversity management in encouraging extra-role behavior. This study provides empirical contributions to the development of work behavior in the public sector.