Research Horizon
Vol. 6 No. 1 (2026): Research Horizon - February 2026

Social Exchange Reduces Counterproductive Work Behavior through Employee Engagement: A Moderated-Mediation Model in the Public Sector

Sanjaya, Lukman Jefri (Unknown)
Budiati, Yuli (Unknown)
Lestari, Rohmini Indah (Unknown)



Article Info

Publish Date
28 Feb 2026

Abstract

This study investigates Counterproductive Work Behavior (CWB) among Indonesian Civil Servants, where professionalism remains suboptimal despite improvements in formal performance evaluations, indicating a gap between assessed performance and actual behavior. Grounded in social exchange theory, this research aims to examine the effects of Leader Member Exchange (LMX) and organizational justice on CWB, with work engagement as a mediating variable and emotional intelligence as a moderating variable. A quantitative research design was employed, utilizing survey data collected from 311 respondents through proportionate cluster random sampling within a regional government context. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results demonstrate that organizational justice significantly enhances work engagement and reduces CWB, while work engagement negatively affects CWB and mediates the relationship between organizational justice and CWB. Conversely, LMX and emotional intelligence do not exhibit significant direct or moderating effects. These findings suggest that fostering organizational justice and strengthening employee engagement are essential for mitigating counterproductive behaviors. In conclusion, enhancing fairness and promoting engagement constitute critical strategies for improving employee behavior in public sector organizations.

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Journal Info

Abbrev

RH

Publisher

Subject

Arts Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

The journal aims to make significant contributions to applied research and knowledge across the globe through the publication of original and high-quality research articles. It publishes original research articles, reviews, mini-reviews, case reports, letters to the editor, and commentaries, thereby ...