Generational Conflict in the Workplace: An Analysis of Organizational Adaptation to Differences in Millennial and Gen Z Work Patterns

Nur Shinta (Department of Management, Faculty of Economics and Business, Universitas Pelita Bangsa, Indonesia)
Flanella Azzahra Putri (Department of Management, Faculty of Economics and Business, Universitas Pelita Bangsa, Indonesia)
Willis Arestria Ayu Anggini (Department of Management, Faculty of Economics and Business, Universitas Pelita Bangsa, Indonesia)
Srikandi Wiwaha (Department of Management, Faculty of Economics and Business, Universitas Pelita Bangsa, Indonesia)
Citra Anisa Tika Putri (Department of Management, Faculty of Economics and Business, Universitas Pelita Bangsa, Indonesia)

Review of Human Resources, Organizational Change, and Economic Impact
Vol. 1 No. 2 (2025): April

Generational conflict in the workplace is an increasingly prominent phenomenon as multiple generations such as Baby Boomers, Generation X, Y (Millennials), and Z converge in the same work environment. Differences in values, communication styles, and work expectations often trigger intergenerational conflict. This article aims to analyze the causes, impacts, and resolution strategies for generational conflict at work. Using a qualitative approach through literature review, the findings reveal that cross-generational understanding, effective communication, and inclusive leadership are key to fostering a harmonious and productive work environment. This research offers valuable insights for human resource management in handling generational diversity.