Jurnal Partisipatoris
Vol. 7 No. 02 (2025): September

Analysis of Community Health Center’s Employee Performance in Terms of Organizational Citizenship Behavior and Employee Engagement

Faridatul Fitriyah (Universitas PGRI Argopuro Jember)
Roro Aditya Novi Wardhani (Unknown)
Yusita Titi Hapsari (Unknown)



Article Info

Publish Date
14 Oct 2025

Abstract

This study aims to examine the influence of OCB and engagement on the performance of non-ASN employees at health centers Ajung, Jember. A quantitative survey method was applied, involving 33 purposively selected respondents. Data were gathered using a structured questionnaire and analyzed through multiple linear regression, following validity, reliability, and classical assumption testing. The results show OCB has a positive and significant effect on employee performance (sig. = 0.001), Employee engagement also has a positive and significant effect (sig. = 0.046), Together, OCB and engagement simultaneously affect performance with a contribution of 89.2% (R² = 0.892, sig. = 0.000). These findings indicate that both OCB and engagement are crucial in supporting optimal performance in public health centers, particularly in limited resource settings. This research provides practical implications for improving HR strategies in health centers, such as recognizing voluntary behavior, fostering employee commitment, and developing a supportive work environment. The results also enrich the academic discussion on public service motivation and HR performance models in healthcare.

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Journal Info

Abbrev

jurnalpartisipatoris

Publisher

Subject

Humanities Earth & Planetary Sciences Education Languange, Linguistic, Communication & Media Social Sciences

Description

Partisipatoris adalah media untuk publikasi artikel ilmiah di bidang kajian sosiologi, yang bersifat terbuka bagi mahasiswa, dosen, guru, praktisi dan umum sepanjang sesuai dengan ruang lingkup jurnal Partisipatoris. Adapun ruang lingkup jurnal partisipatoris adalah prospek, peluang dan tantangan ...