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Analysis of Community Health Center’s Employee Performance in Terms of Organizational Citizenship Behavior and Employee Engagement Faridatul Fitriyah; Roro Aditya Novi Wardhani; Yusita Titi Hapsari
Jurnal Partisipatoris Vol. 7 No. 02 (2025): September
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jp.v7i02.41098

Abstract

This study aims to examine the influence of OCB and engagement on the performance of non-ASN employees at health centers Ajung, Jember. A quantitative survey method was applied, involving 33 purposively selected respondents. Data were gathered using a structured questionnaire and analyzed through multiple linear regression, following validity, reliability, and classical assumption testing. The results show OCB has a positive and significant effect on employee performance (sig. = 0.001), Employee engagement also has a positive and significant effect (sig. = 0.046), Together, OCB and engagement simultaneously affect performance with a contribution of 89.2% (R² = 0.892, sig. = 0.000). These findings indicate that both OCB and engagement are crucial in supporting optimal performance in public health centers, particularly in limited resource settings. This research provides practical implications for improving HR strategies in health centers, such as recognizing voluntary behavior, fostering employee commitment, and developing a supportive work environment. The results also enrich the academic discussion on public service motivation and HR performance models in healthcare.
Comparative Analysis of Traditional and Modern Make Up Artists (MUAs) Integrated with Wedding Organizers in Jember Regency Cindiyana, Indah; Roro Aditya Novi Wardhani; Harmawan Teguh Saputra
Jurnal Partisipatoris Vol. 8 No. 01 (2026): March (In Press)
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jp.v8i01.43513

Abstract

This study examines the competitiveness of traditional and modern Make Up Artists (MUAs) integrated with Wedding Organizer (WO) services in Jember Regency. The research focuses on pricing, business location, digital marketing strategies, and socio-cultural dynamics influencing market competition. A qualitative descriptive method was applied using SWOT analysis. Data were collected through interviews, observation, and documentation involving traditional MUAs (Nadine Salon) and modern MUAs (Sriwijaya Salon). The results show that traditional MUAs possess strong cultural capital in the form of inherited skills, local trust, and cultural authenticity, supported by affordable pricing but limited digital adaptation. In contrast, modern MUAs demonstrate higher competitiveness through integrated services, digital marketing utilization, and alignment with contemporary consumer preferences, although they face high operational costs and intense digital competition. Sociologically, these differences reflect shifts in consumer behavior, generational preferences, and the growing influence of digital platforms in shaping service selection. The study concludes that sustainable competitiveness requires a balance between technological adaptation and socio-cultural sensitivity. Traditional MUAs need selective digital integration without losing cultural identity, while modern MUAs should strengthen personalized and culturally responsive services. The findings provide practical insights for SMEs and policymakers in supporting a competitive and culturally inclusive beauty service industry.