Academia Open
Vol. 11 No. 1 (2026): June

Digital Quran Application Features and User Satisfaction among Urban Muslims: Fitur Aplikasi Al-Qur’an Digital dan Kepuasan Pengguna Muslim Urban

Addiina Raihan Hamas (Program Pascasarjan Prodi Komunikasi Penyiaran Islam, Universitas Islam Negeri Alauddin Makassar)
Arifuddin Tike (Program Pascasarjan Prodi Komunikasi Penyiaran Islam, Universitas Islam Negeri Alauddin Makassar)
Haidir Fitra Siagian (Program Pascasarjan Prodi Komunikasi Penyiaran Islam, Universitas Islam Negeri Alauddin Makassar)
Kamaluddin Tajibu (Program Pascasarjan Prodi Komunikasi Penyiaran Islam, Universitas Islam Negeri Alauddin Makassar)
Muhammad Anshar Akil (Program Pascasarjan Prodi Komunikasi Penyiaran Islam, Universitas Islam Negeri Alauddin Makassar)



Article Info

Publish Date
10 Mar 2026

Abstract

General Background: The expansion of internet access and mobile technology has encouraged the use of digital Qur’an applications to support religious practices among urban Muslims. Specific Background: Quranly provides interactive features such as reminders, progress tracking, and gamification designed to facilitate consistent Qur’an engagement. Knowledge Gap: Despite increasing adoption of digital Qur’an platforms, limited empirical research examines how application features relate to user satisfaction through trust mechanisms, particularly among urban Muslim users. Aims: This study analyzes the relationship between Quranly application features, user trust, and user satisfaction, including the mediating role of trust. Results: A quantitative survey of 140 active Quranly users analyzed using Structural Equation Modeling–Partial Least Squares shows that application features are positively associated with user satisfaction (β=0.266; p<0.05) and trust (β=0.452; p<0.05), while trust is also positively associated with satisfaction (β=0.346; p<0.05). Trust additionally functions as a complementary mediator between application features and satisfaction. Novelty: The study proposes an empirical mediation model linking digital Qur’an application features, trust, and satisfaction among urban Muslim users. Implications: The findings highlight the importance of feature reliability, content credibility, and service consistency in supporting trust and sustaining satisfaction in digital religious applications. Highlights • Interactive system attributes show significant relationships with satisfaction levels among Quranly users.• Trust functions as a mediating mechanism within digital religious platform usage.• Reliability and credibility of platform services support sustained user experience. Keywords Digital Quran Application; Application Features; User Trust; User Satisfaction; Urban Muslims

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Journal Info

Abbrev

acopen

Publisher

Subject

Medicine & Pharmacology Public Health

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...