This research is motivated by the performance issues of Educational Personnel which indicate the need for planned performance improvement efforts based on managerial and psychological factors. The purpose of this study is to produce a performance improvement strategy through strengthening the Training Program, Empowerment, Need for Achievement, and Job Satisfaction. The study population was all Administrative Staff with a sample of 112 people determined through a multistage random sampling technique. The research methodology uses a combination approach through survey methods and path analysis supplemented by qualitative analysis. The results show that the Training Program, Empowerment, Need for Achievement, and Job Satisfaction have a positive and significant direct influence on Educational Staff Performance. In addition, the Training Program, Empowerment, and Need for Achievement also have a positive and significant direct influence on Job Satisfaction. Testing the indirect effect shows that the Training Program, Empowerment, and Need for Achievement have a positive effect on Performance through Job Satisfaction, but Job Satisfaction has not functioned effectively as an intervening variable. Based on these findings, the West Jakarta City Education Office is advised to implement strategies to improve the performance of educational staff through strengthening Job Satisfaction, developing sustainable Training Programs, increasing Empowerment, and strengthening Need for Achievement motivation.
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