Journal of Applied Data Sciences
Vol 7, No 2: May 2026

Determinants of Student Behavior to Use Financial Technology (Fintech) Banking Services - Integrated Theory of System Acceptance and Psychological Behavioral Theory

Fachrurrozie Fachrurrozie (Universitas Negeri Semarang)
Indah Anisykurlillah (Universitas Negeri Semarang)
Hasan Mukhibad (Universitas Negeri Semarang)
Kuat Waluyo Jati (Unknown)
Ahmad Nurkhin (Universitas Negeri Semarang)



Article Info

Publish Date
05 Apr 2026

Abstract

Fintech provides technology-based banking and financial services; therefore, the analysis of FinTech usage behavior should be viewed in the context of system acceptance and psychological behavioral theory. We employ the System Acceptance Theory approach, specifically the Theory of Acceptance Model, and the psychological behavioral theory, the Theory of Reasoned Action, to explain behavioral intention to use FinTech and incorporate risk factors. This study aims to prove the influence of perceived ease of use, perceived usefulness, subjective norms, attitude, and perceived risk on the intensity of Generation Z's intention to use Fintech. Moreover, this research demonstrates the influence of intention to use Fintech on fintech usage behavior. This research employed a survey approach with 350 students in Indonesia, who are part of Generation Z, and analyzed the data using Structural Equation Modeling with Partial Least Squares. We report that perceived ease of use and perceived usefulness are vital factors in increasing the intention to use Fintech. Attitude is a factor that encourages students to use Fintech, and conversely, perceived risk is a vital factor in decreasing intention to use Fintech. We were unable to find evidence of a relationship between subjective norms and intention to use Fintech. Ultimately, behavioral intention in using Fintech is crucial for increasing student adoption of Fintech. This study recommends that financial institutions offer Fintech services to enhance usability, convenience, and mitigate the risks associated with fintech use.

Copyrights © 2026






Journal Info

Abbrev

JADS

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

Description

One of the current hot topics in science is data: how can datasets be used in scientific and scholarly research in a more reliable, citable and accountable way? Data is of paramount importance to scientific progress, yet most research data remains private. Enhancing the transparency of the processes ...