Cerdika: Jurnal Ilmiah Indonesia
Vol. 6 No. 4 (2026): Cerdika: Jurnal Ilmiah Indonesia

The Influence of Product Quality and Promotional Activities on Consumer Purchase Intention on the TikTok Shop Platform

Santy Devipel Nainggolan (Universitas Pembangunan Nasional Veteran Jakarta, Indonesia)
Maria Assumpta Wikantari (Universitas Pembangunan Nasional Veteran Jakarta, Indonesia)



Article Info

Publish Date
09 Apr 2026

Abstract

This research explores the impact of product quality and promotional strategies on consumer purchase intention within the TikTok Shop ecosystem. Employing a quantitative framework, the study gathered data through consumer surveys, which were subsequently analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings demonstrate that product quality serves as a primary driver of purchase intention, showing a strong and significant positive effect. Similarly, promotional activities were found to play a crucial role in significantly boosting consumer interest. Beyond individual effects, the simultaneous analysis confirms that both variables collectively enhance the likelihood of consumer engagement. These results suggest that in the social commerce landscape, the combination of superior product standards and interactive marketing is essential for capturing the market. Consequently, digital entrepreneurs are encouraged to harmonize high-quality offerings with dynamic promotional tactics to solidify their competitive advantage and drive purchasing decisions on the platform. Strategic integration ensures business growth.

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Journal Info

Abbrev

cerdika

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences

Description

Cerdika: Jurnal Ilmiah Indonesia adalah jurnal yang diterbitkan sebulan sekali oleh CV. Publikasi Indonesia. Cerdika: Jurnal Ilmiah Indonesia akan menerbitkan artikel ilmiah dalam lingkup ilmu sosial, sains dan ilmu kesehatan. Artikel yang dipublikasikan adalah artikel hasil penelitian, kajian atau ...