Jurnal Nirta: Studi Inovasi
Vol 5 No 2 (2026): Jurnal Nirta : Studi Inovasi

PENGARUH TOTAL QUALITY MANAGEMENT (TQM) , PARTISIPASI ANGGARAN , DAN SISTEM PENGHARGAAN TERHADAP KINERJA MANAJERIAL : STUDI EMPIRIS PADA KANTOR IMIGRASI KELAS I TPI SURAKARTA




Article Info

Publish Date
03 Apr 2026

Abstract

This research aims to analyze the influence of Total Quality Management (TQM), budgetary participation, and reward systems on managerial performance at the Class I Immigration Office TPI Surakarta. This study is an empirical study employing a quantitative approach. The population consisted of all employees at the Class I Immigration Office TPI Surakarta, with a total sample of 77 respondents determined through a saturated sampling (census) technique. Data were collected using questionnaires and analyzed using multiple linear regression. The results indicate that Total Quality Management (TQM) and reward systems have a positive and significant effect on managerial performance. Conversely, budgetary participation does not have a significant impact on managerial performance at the Class I Immigration Office TPI Surakarta. However, limited access and the relatively specific sample size within a single organizational sector mean that the findings cannot be widely generalized to other industries or business sectors with different organizational cultures and bureaucratic structures.

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Journal Info

Abbrev

JNSI

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Description

artikel penelitian dan pengabdian kepada masyarakat yang berfokus pada bidang keilmuan yaitu Pendidikan, Manajemen dan ...