JURNAL MANAJEMEN (EDISI ELEKTRONIK)
Vol. 17 (2026): Special Issue 2: Call for Paper International E-Conference Management & Small Medium

Engaging Generation Z through K-popfication: The Role of Buzz and Viral Marketing in Building MSME Brand Awareness

Fauziah Ibrahim (Universitas Ibn Khaldun Bogor)
Popy Novita Pasaribu (Universitas Ibn Khaldun Bogor)
Baiq Sakdiah (Universitas Ibn Khaldun Bogor)
Hadi Azis Pratama (Universitas Ibn Khaldun Bogor)
Muhamad Rizky (Universitas Ibn Khaldun Bogor)
Lusita (Universitas Ibn Khaldun Bogor)



Article Info

Publish Date
05 Apr 2026

Abstract

Generation Z (Gen Z), born between 1997 and 2012, is a digital-native consumer group whose purchasing behavior is strongly shaped by cultural trends such as K-pop. For Micro, Small, and Medium Enterprises (MSMEs) in Indonesia, reaching this demographic is crucial for building brand awareness but remains a challenge. Previous studies have discussed viral marketing and cultural branding separately, yet limited research has integrated buzz marketing, viral marketing, and K-popfication in one model. This study aims to examine how these strategies influence Gen Z consumers’ brand awareness of MSME products. A quantitative survey was conducted with 153 Gen Z respondents who actively use social media and have purchased MSME products. Data analysis used Structural Equation Modeling (SEM) with SmartPLS 4. The outer model confirmed convergent validity, discriminant validity, and construct reliability. The inner model produced an R² value of 0.690, indicating that the three strategies explained 69% of the variance in brand awareness. The results showed that buzz marketing had no significant effect, viral marketing had a positive but insignificant effect, while K-popfication had a strong and significant effect on Gen Z brand awareness.These findings highlight that Gen Z consumers are more responsive to cultural adaptation, especially through K-pop elements, than to conventional marketing approaches. Theoretically, this study enriches the Hierarchy of Effects framework in cultural marketing. Practically, it suggests that MSMEs should design campaigns that resonate with Gen Z’s digital habits and cultural identity to strengthen brand awareness.

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Journal Info

Abbrev

manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen fokus pada penelitian dan artikel yang bertemakan manajemen dengan sub pembahasan: manajemen SDM, manajemen pemasaran, manajemen keuangan, manajemen syariah, manajemen rumah sakit dan manajemen bisnis serta manajemen strategik ...