JURNAL MANAJEMEN (EDISI ELEKTRONIK)
Vol. 17 (2026): Special Issue 2: Call for Paper International E-Conference Management & Small Medium

FOMO and Flash Sales Driving Impulsive Skincare Purchases: The Mediating Role of Spontaneity in Gen Z

Karina Gusriani (Universitas Ibn Khaldun)
Ridwan Sofyandi (Universitas Ibn Khaldun)
Yuliati Yuliati (Universitas Ibn Khaldun)
Siti Salamah Hartati Ningsih (Universitas Ibn Khaldun)
Popy Novita Pasaribu (Universitas Ibn Khaldun)



Article Info

Publish Date
05 Apr 2026

Abstract

Study examines the influence of Fear of Missing Out (FOMO) and flash sales on impulsive purchases of skincare products by Generation Z in Indonesia, with an emphasis on the mediating role of spontaneity in the decision-making process. Using the Stimulus-Organism-Response (SOR) theoretical framework and the PLS-SEM approach, this study involved 339 respondents from Bogor City who actively shop through social commerce. The results show that FOMO and flash sales significantly influence spontaneity, which then acts as a mediator in driving impulsive buying behaviour. These findings confirm that psychological factors are more influential than direct promotional stimuli and emphasize the importance of digital marketing strategies that can evoke emotions and a sense of urgency. The practical implication is that MSMEs can leverage this phenomenon through content that creates a sense of exclusivity and urgency, to increase sales effectively and sustainably in the digital era.

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Journal Info

Abbrev

manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen fokus pada penelitian dan artikel yang bertemakan manajemen dengan sub pembahasan: manajemen SDM, manajemen pemasaran, manajemen keuangan, manajemen syariah, manajemen rumah sakit dan manajemen bisnis serta manajemen strategik ...