The widespread use of TikTok as a digital entertainment and commerce platform has prompted the need to explore the determinants of Generation Z consumer behavior. This study examines the influence of social media marketing strategies, influencer marketing, and brand image on the purchasing decision-making process through TikTok Shop. An explanatory quantitative method was used, involving 130 Generation Z respondents (18-26 years old) in Samarinda who had experience shopping on TikTok. Data analysis was conducted using multiple linear regression techniques supported by Warppls software. The results show that influencer marketing has a positive and significant effect on brand image, viral marketing has a positive and significant effect on brand image, influencer marketing has a positive and significant effect on repurchase decisions, and viral marketing has a positive and significant effect on repurchase decisions. This study also found a positive and significant effect between brand image as a mediator between influencer marketing and viral marketing on purchasing decisions.
Copyrights © 2026