Dinasti International Journal of Management Science
Vol. 7 No. 4 (2026): Dinasti International Journal of Management Science (March - April 2026)

The Influence of Human Resource Management and Organizational Culture on The Quality of Service in The Purwasari Sector of Police




Article Info

Publish Date
03 Apr 2026

Abstract

The purpose of this study was compiled to answer the formulation of the problems that have been determined, namely To analyze the influence of Human Resource Management on Service Quality, To analyze the influence of Human Resource Management on Service Quality and To analyze the simultaneous influence of Human Resource Management and Organizational Culture on Service Quality at Purwasari Police. The t-value for variable X1 is 4.308, the t-table value for N = 70 is 1.994. So 4.308 > 1.994, the influence of Human Resource Management (X1) has an effect on Service Quality (Y), the t-value for variable X2 is 4.308, the t-value for N = 70 is 1.994. So 4.308 > 1.994, it is concluded that Organizational Culture (X2) has an effect on Service Quality (Y) ANOVA test of 54.931 which is greater than the f table value for N = 70 of 2.74 or 54.931 > 2.81 with a significant level of 0.000 because 0.000 < 0.05, then the Influence of Human Resource Management (X1) and Organizational Culture variables (X2) together have an effect on the Service Quality variable (Y).

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Journal Info

Abbrev

DIJMS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, ...