JUPARITA: Jurnal Pariwisata Tawangmangu
Vol 2 No 3 (2024): Desember 2024

Manajemen Nilai Pemangku Kepentingan di Perusahaan Publik vs. Privat: Pendekatan Kualitatif

Yohan Purnawan (Universitas Efarina)
Melisa Nur Asima Sidabutar (Universitas Efarina)
Julina Purba (Universitas Efarina)



Article Info

Publish Date
30 Dec 2024

Abstract

This study examines stakeholder value management in public and private sector organizations using a qualitative approach. The research is grounded in the growing demand for transparency and good governance in the Indonesian context, which shapes how organizations manage and create value for stakeholders. The study aims to analyze stakeholder engagement strategies in both sectors, identify differences and similarities in organizational objectives, decision-making mechanisms, funding sources, and accountability, and evaluate the effectiveness of these strategies in generating long-term value (financial, social, and environmental). Data were collected through systematic literature study and analyzed using thematic and content analysis, supported by triangulation to ensure validity. The findings indicate that private sector organizations generally focus on creating economic value through market-oriented approaches such as customer loyalty programs, investor relations, and supply-chain collaboration. In contrast, public sector organizations prioritize social value through public consultation, transparency, and cross-institution collaboration. Digital technology also serves as a key driver for improving engagement efficiency and effectiveness in both sectors, although evaluation and responsiveness to feedback tend to differ due to institutional characteristics. The study provides practical recommendations to strengthen stakeholder value management performance in the digital and globalization era.

Copyrights © 2024






Journal Info

Abbrev

JUPARITA

Publisher

Subject

Arts Humanities Earth & Planetary Sciences Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

JUPARITA: Jurnal Pariwisata Tawangmangu terbit tiga kali dalam satu tahun (Februari, Juli dan Desember). Kami mengundang semua peneliti, mahasiswa, praktisi, dan akademisi untuk mempublikasikan karya tulisnya di JUPARITA. Template artikel dapat ditemukan pada link berikut: Scope jurnal ini: Tourism, ...