Aksaqila International Humanities and Social Sciences [AIHSS] Journal
Vol. 5 No. 1 (2026)

Decoding The Digital Bond: A Phenomenological Study Of Parasocial Interaction And Trust In Micro-Influencer Marketing Among Gen Z

Salsabila Maisah Andani (Universitas Muhammadiyah Sumatera Utara)



Article Info

Publish Date
16 Apr 2026

Abstract

This study aimed to explore the role of parasocial interaction in shaping consumer trust in micro-influencer marketing among Generation Z. A qualitative phenomenological approach was employed to understand the lived experiences of digital consumers interacting with micro-influencers on social media platforms such as Instagram and TikTok. Data were collected through literature review, observation of user engagement patterns, and analysis of user-generated content, including comments and interactions. The findings indicated that parasocial interaction was formed through repeated exposure to personal and relatable content, creating a sense of emotional closeness between consumers and influencers. Trust was significantly influenced by perceived authenticity, transparency, and consistency in influencer behavior. Interactive communication, such as responding to comments and live engagement, further strengthened the perceived relationship and trust. However, excessive commercialization and inconsistent endorsements were found to reduce credibility. This study highlights that emotional connection and authenticity are critical factors in developing effective micro-influencer marketing strategies targeting Generation Z.

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Journal Info

Abbrev

aihss

Publisher

Subject

Humanities Education Other

Description

Aksaqila International Humanities and Social Sciences [AIHSS] Journal is a journal that publishes articles that contribute to the development of research fields along with the contribution to education. It is managed by Universitas Muhammadiyah Sumatera Utara as an open access journal and has a ...