AJARCDE (Asian Journal of Applied Research for Community Development and Empowerment)
Vol. 10 No. 1 (2026)

Analyzing Consumer Preferences for Point Coffee Beverage Attributes Through Conjoint Analysis in Surabaya

ELISTIYA NURAINI PUTRI HENDRAWAN (Faculty of Engineering, Food Technology Study Program, Universitas Pembangunan Nasional “Veteran” East Java. Indonesia,)
RATNA YULISTIANI (Faculty of Engineering, Food Technology Study Program, Universitas Pembangunan Nasional “Veteran” East Java. Indonesia,)
HADI MUNARKO (Faculty of Engineering, Food Technology Study Program, Universitas Pembangunan Nasional “Veteran” East Java. Indonesia,)



Article Info

Publish Date
15 Apr 2026

Abstract

This study aimed to analyze consumer preferences toward product attributes of Point Coffee beverages at Indomaret outlets in Surabaya using conjoint analysis. The research employed a survey method with 100 respondents selected through non-probability sampling. The attributes examined included coffee menu variants, cup size, serving style, sweetness level, and service method. Conjoint analysis was applied to determine the relative importance and utility values of each attribute. The results showed that the coffee menu variant was the most important attribute (37.95%), followed by serving style (26.31%), sweetness level (13.01%), service method (11.94%), and cup size (10.80%). The highest utility values were found for Latte flavor, less ice serving, dine-in service, up-size cup, and less sugar level. These findings indicate that menu variety and serving preference significantly influence purchasing decisions. The model demonstrated good predictive accuracy (p = 0.000), confirming the reliability of the conjoint analysis in explaining consumer preferences. Contribution to Sustainable Development Goals (SDGs):SDG 8: Decent Work and Economic GrowthSDG 9: Industry, Innovation, and InfrastructureSDG 12: Responsible Consumption and ProductionSDG 17: Partnerships for the Goals

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Journal Info

Abbrev

ajarcde

Publisher

Subject

Agriculture, Biological Sciences & Forestry Earth & Planetary Sciences Education Energy Environmental Science

Description

AJARCDE (Asian Journal of Applied Research for Community Development and Empowerment) publishes papers on innovative applications, development of new technologies, and efficient solutions in agriculture, engineering, computing, economic, social, information technology, food, energy, and scientific ...