International Journal of Teaching and Learning (INJOTEL)
Vol. 2 No. 9 (2025): International Journal of Teaching and Learning (INJOTEL)

ANALYSIS THE EFFECTIVENESS OF CHATGPT IN ENHANCING SECRETARY WRITING SKILL AT CAMPUS ORGANIZATIONS

Juliana Sidauruk (English Literature, Universitas Negeri Medan)
Honey Marbun, Rita Hartati (English Literature, Universitas Negeri Medan)



Article Info

Publish Date
21 Apr 2026

Abstract

This research examines the effectiveness of ChatGPT in improving the writing skills of secretaries in campus organizations. Secretarial roles require high proficiency in written communication, which is essential for drafting reports, emails, and official documents. By integrating ChatGPT as an AI-driven writing assistant, this study seeks to evaluate its potential in enhancing both the quality and efficiency of written tasks. A questionnaire was employed as the primary data collection tool, targeting secretaries from various campus organizations. The results indicate a significant improvement in the accuracy and clarity of written communication, with secretaries reporting a reduction in time spent drafting documents and increased confidence in their writing. The study provides valuable insights into the utility of AI tools like ChatGPT in streamlining secretarial tasks and enhancing professional skills in organizational contexts.

Copyrights © 2025






Journal Info

Abbrev

INJOTEL

Publisher

Subject

Education Mathematics Other

Description

International Journal of Teaching and Learning (INJOTEL) publishes articles on education and learning in general. Contains articles / research results written by experts, scientists, practitioners, and reviewers in the field of education and learning. Some of International Journal of Teaching and ...