INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Vol. 2 No. 1 (2025): JULY

AUGMENTED REALITY (AR) AND VIRTUAL REALITY (VR) IN ENHANCING THE CONSUMER EXPERIENCE IN ECONOMY 5.0

Caroline Caroline (Universitas Sultan Fatah)
Luckhy Natalia Anastasye Lotte (Universitas Papua)
Redi Yana Kapisa (Sekolah Tinggi Ekonomi Islam Bina Muda Bandung)



Article Info

Publish Date
01 Jul 2025

Abstract

Augmented Reality (AR) and Virtual Reality (VR) are innovative technologies that have great potential to improve the consumer experience in the Economy 5.0 era. Through AR and VR, consumers can interact with products and services in a more personal and in-depth way, enabling simulations and virtual experiences that reduce uncertainty and increase trust. In various industries, from retail to education and tourism, AR and VR create a more interactive and engaging environment, enriching the user experience and supporting more informed decisions. The implementation of this technology not only fulfils the practical needs of consumers, but also the emotional and cognitive aspects, supporting the creation of long-term relationships between brands and customers. Thus, AR and VR contribute to a more sustainable and human-centred economic ecosystem, in accordance with the principles of Economy 5.0.

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Journal Info

Abbrev

IJEFE

Publisher

Subject

Economics, Econometrics & Finance

Description

INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE) is a scientific journal that publishes articles in the field of Business and finance that contain conceptual ideas in the fields of Economics, Accounting, Management, Business and finance. The scope is Human Resource Management, Marketing ...