International Journal of Environmental, Sustainability, and Social Science
Vol. 7 No. 3 (2026): International Journal of Environmental, Sustainability, and Social Science (May

The Effect of Digital Transformation and Digital Innovation on Business Performance Through Digital Leadership at PT Bank NTT in The Society 5.0 Era

Doto, Steffidya K.M Bale (Unknown)
Fanggidae, Rolland E. (Unknown)
Fanggidae, Apriana H.J (Unknown)



Article Info

Publish Date
30 Apr 2026

Abstract

This study aims to examine how digital leadership mediates the effect of digital transformation and digital innovation on business performance at PT Bank NTT in the Society 5.0 era. This research employs a quantitative method using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach to test both direct and indirect relationships among independent, mediating, and dependent variables. The data used are primary data collected through questionnaires distributed to employees of Bank NTT. The sampling technique applied is purposive sampling based on specific criteria. The results of the direct effect testing indicate that digital transformation, digital innovation, and digital leadership have a positive and significant effect on business performance, while digital transformation and digital innovation also have a positive effect on digital leadership. The results of the indirect effect testing show that digital leadership is able to mediate the influence of digital transformation and digital innovation on business performance.

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Journal Info

Abbrev

ijesss

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Social Sciences

Description

International Journal of Environmental, Sustainability, and Social Science (abbreviated as IJESSS) p-ISSN 2720-9644 and e-ISSN 2721-0871 is a multidisciplinary journal covering all aspects of the environmental impacts of socio-economic development. The International Journal of Environmental, ...