Bulletin of Counseling and Psychotherapy
Vol. 8 No. 2 (2026): Bulletin of Counseling and Psychotherapy

AI Chatbot Acceptance and Self-Disclosure among Guidance and Counseling Students: Testing the Technology Acceptance Model in Counselor Education

Venty, Venty (Unknown)
Partono, Partono (Unknown)
Setianingsih, Eka Sari (Unknown)
Ismah, Ismah (Unknown)



Article Info

Publish Date
01 May 2026

Abstract

Self-disclosure is a core competency in counseling, yet many students experience psychological barriers, such as fear of judgment and stigma, that inhibit openness. AI-powered counseling chatbots directly facilitate self-disclosure by providing a non-judgmental and anonymous environment that reduces these barriers. However, empirical evidence in counselor education remains limited. This study examines the role of Technology Acceptance Model (TAM) variables in predicting self-disclosure among 76 Guidance and Counseling students at Universitas PGRI Semarang using a cross-sectional design. Results showed moderate levels of perceived ease of use (M = 3.38), perceived usefulness (M = 3.46), attitude toward use (M = 3.18), and self-disclosure (M = 2.94). Correlation analysis revealed significant associations between perceived ease of use (r = 0.20, p = 0.043), perceived usefulness (r = 0.32, p = 0.002), attitude toward use (r = 0.39, p < 0.001), and self-disclosure. Regression results indicated that perceived usefulness (B = 0.29, p = 0.04) and attitude toward use (B = 0.31, p = 0.005) significantly predicted self-disclosure, explaining 35.8% of variance (R² = 0.36). These findings extend TAM by demonstrating that psychological acceptance and perceived value, rather than usability, are the primary drivers of self-disclosure in AI-mediated counseling.

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Journal Info

Abbrev

bocp

Publisher

Subject

Health Professions Public Health Other

Description

The BOCP aims to provide a platform for examining and discussing issues in counseling, psychotherapy, and other related topics. It invites submissions from diverse perspectives and approaches, including those from developing countries. The journal aims to promote ongoing dialogue and discourse on ...