Almana : Jurnal Manajemen dan Bisnis
Vol. 10 No. 1 (2026): April

The Effect of Volunteer Management on Intention to Continue Serving as a Volunteer with Organizational Commitment as a Mediator Among Indonesian Red Cross (PMI) Volunteers

Agustianeta, Yolanda (Unknown)
Muizu, Wa Ode Zusnita (Unknown)
Yunizar, Yunizar (Unknown)



Article Info

Publish Date
30 Apr 2026

Abstract

Indonesia is a country with a high frequency of disaster occurrences. The role of humanitarian volunteers in disaster management activities was very important. However, managing volunteers remained a major challenge for non-profit organizations such as the Indonesian Red Cross (PMI). This study aimed to examine how volunteer management affected volunteers’ intention to continue, with organizational commitment as a mediating variable among PMI KSR volunteers in West Java. This study used a quantitative approach with an explanatory method. Data were collected through a questionnaire survey. The data were analyzed using Structural Equation Modeling (SEM). The results showed that volunteer management had a positive and significant effect on organizational commitment, while organizational commitment had a positive and significant effect on intention to continue as a volunteer. In contrast, volunteer management showed a negative direct effect on intention to continue as a volunteer. In addition, organizational commitment was proven to significantly mediate the relationship between volunteer management and intention to continue as a volunteer, indicating the presence of a competitive mediation effect. These findings emphasized the importance of strengthening organizational commitment as a key mechanism to enhance volunteer sustainability and improve the effectiveness of volunteer management practices in humanitarian organizations.

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Journal Info

Abbrev

almana

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Almana: Jurnal Manajemen dan Bisnis merupakan jurnal yang diperuntukkan agar dosen dan mahasiswa prodi manajemen dapat menuangkan karya ilmiah mereka melalui wadah jurnal ALMANA. Juga dapat menyerap karya ilmiah dosen dan mahasiswa dari luar perguruan tinggi ...