Journal of Management and Digital Business
Vol. 6 No. 1 (2026): Journal of Management and Digital Business

Peran kesiapan digital, work-life balance, dan stres kerja dalam kepuasan kerja karyawan era digital

Palapa, Gabriel Christian Ivanlie Nistelrooy (Unknown)
Saragih, Susanti (Unknown)



Article Info

Publish Date
25 Apr 2026

Abstract

Digital readiness and work-life balance are key factors in shaping employee job satisfaction amid the increasing digitalization of work. Although many studies have examined work-life balance, this study fills a gap by integrating digital readiness as a contextual variable in the digital era. This study aims to analyze the effects of digital readiness and work-life balance on employee job satisfaction and to examine the mediating role of work stress. This study employs a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected online via a survey of 105 employees in Bandung City who use digital technology in their work. The results indicate that digital readiness has a significant effect on employee job satisfaction. Similarly, work-life balance significantly affects employee job satisfaction. Meanwhile, work stress did not mediate these relationships. These findings suggest that organizational support, in the form of work-life balance policies and adequate digital facilities, can directly enhance employee job satisfaction without necessarily reducing work stress. Theoretically, these findings reinforce Social Exchange Theory in a digital context. In practice, this study recommends HR policies that leverage digital facilities and promote work-life balance for organizations.

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Journal Info

Abbrev

jmdb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management and Digital Business [2797-9555]contains articles based on conceptual studies and research results in the field of management and business, including organizational behavior, leadership, human resources management, innovation, it, operations and supply chain management, ...