Proceedings of The International Indonesia Conference on Interdisciplinary Studies
Vol. 1 (2025): Proceedings of The International Indonesia Conference on Interdisciplinary Studies (I

SWOT ANALYSIS FOR DEVELOPING THE CITRA NIAGA AREA TO IMPROVE THE COMPETITIVENESS OF EAST KALIMANTAN SOUVENIR BUSINESSES

Syafira Rahmalia Indah (Universitas Mulawarman)
Annisa Wahyuni Arsyad (Universitas Mulawarman)
Ummi Nadroh (Universitas Mulawarman)
Ahmad Firman Hakim (Universitas Mulawarman)



Article Info

Publish Date
25 Aug 2025

Abstract

 This study examines the development strategy of the Citra Niaga area to enhance the competitiveness of East Kalimantan’s souvenir business actors. The urgency of this research arises from the significant decline of Citra Niaga since 1980s and the challenges faced in the post-pandemic sales era, despite revitalization efforts by the government that have yet to yield optimal results for local entrepreneurs. The main theoretical framework used is the SWOT analysis (Strengths, Weaknesses, Opportunities, Threats), aimed at identifying and mapping the strategic position of the area. A descriptive qualitative research method was employed to gather in-depth data through interviews with souvenir business actors and relevant government agencies (The Ministty of Public Works and Public Housing), questionnaires for SWOT factor weighting and rating, and documentation review. Purposive sampling was applied with the criterion of business actors having operated for a minimum of 10 years, to gain historical insight and rich experience. The SWOT analysis results place Citra Niaga in Quadrant I, indicating a strong internal position and significant external opportunities. The recommended main strategy is the Strength-Opportunity (SO) Strategy, which focuses on maximizing product innovation supported by human resource training and promoting the uniqueness and diversity of products with government backing. Recommendations include the utilization of e-commerce platforms and the implementation of government-supported innovation development and digital marketing programs for business actors.

Copyrights © 2025






Journal Info

Abbrev

web

Publisher

Subject

Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Proceedings of The International Indonesia Conference on Interdisciplinary Studies (IICIS) is a scholarly publication platform that documents and disseminates high-quality research presented at the annual IICIS conference. Initiated by the Faculty of Social and Political Sciences, Universitas ...