E-Journal of Tourism
Volume 13 Number 1 (March 2026)

Tourists’ Perceptions of Short-Term Rental Regulation and Destination Loyalty in Bali: The Mediating Roles of Accommodation Value and Governance Trust

I Wayan Kartimin (Triatma Mulya University, Bali, Indonesia)
I Made Gede Darma Susila (Triatma Mulya University, Bali, Indonesia)
Putu Guntur Pramana Putra (Triatma Mulya University, Bali, Indonesia)



Article Info

Publish Date
13 Apr 2026

Abstract

Short-term rental (STR) regulation has been widely discussed in relation to housing pressure, platform governance, and neighbourhood externalities, yet less is known about how tourists interpret such regulation in resort destinations. This study examines whether tourists’ perceptions of regulatory fairness, enforcement efficacy, and policy sustainability are associated with accommodation value, governance trust, and destination loyalty in Bali. A quantitative cross-sectional survey was conducted with 500 international tourists across Bali’s main tourist corridors and spillover zones between January and August 2025. The data were analysed using partial least squares structural equation modelling (PLS-SEM) with bootstrapping to assess measurement quality, direct associations, and indirect associations. The results indicate that all hypothesised relationships are positive and statistically significant. Enforcement efficacy shows the strongest association with accommodation value, regulatory fairness shows the strongest association with governance trust, and both accommodation value and governance trust are positively associated with destination loyalty. The indirect results further suggest that accommodation value and governance trust are important explanatory pathways linking policy perceptions with loyalty. This study contributes by integrating governance-based and marketing-based mechanisms in a single tourist-centred model and by showing how STR regulation is associated with destination loyalty through value and trust evaluations in Bali.

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Journal Info

Abbrev

eot

Publisher

Subject

Arts Humanities

Description

E-Journal of Tourism promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. E-Journal of Tourism continues to ...