International Journal of Social and Education (INJOSEDU)
Vol. 2 No. 12 (2026): International Journal of Social and Education (INJOSEDU)

PRODUCT BRANDING TRANSFORMATION IN THE DIGITAL AGE: STRATEGY, IDENTITY, AND CONSUMER LOYALTY FOR MSMEs

Kadeni Kadeni (Universitas Bhinneka PGRI Tulungagung)
Tehedi (Universitas Sultan Muhammad Syafiuddin Sambas)



Article Info

Publish Date
09 Mar 2026

Abstract

This article analyses the transformation of SME product branding in the digital era, focusing on digital-first strategies, brand identity strengthening, and their impact on consumer loyalty. The results show that strategies such as content marketing, influencer collaboration, e-commerce live streaming, and personalised SEO increase visibility by up to 60% and ROI by 5:1, while a cohesive digital brand identity—through authentic visual elements, local storytelling, and the Aaker model—accelerates loyalty through the Oliver stage with a 20-point increase in NPS, 40% retention, and 2x CLV. Practical implications include a 6-12 month roadmap for SMEs to compete in Indonesia's Rp 2,000 trillion digital economy by 2030, with recommendations for government-academic collaboration to address the digital literacy gap.

Copyrights © 2026






Journal Info

Abbrev

INJOSEDU

Publisher

Subject

Description

International Journal of Social and Education (INJOSEDU) is a journal that deals with social, cultural, economic, political and educational issues. Education covers all kinds of fields of education, in the sphere of family, school, and even higher education. The field of education is not confined to ...