NETIZEN (JOURNAL OF SOCIETY AND BUSSINESS)
Vol. 1 No. 11 (2025): NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS

PENGARUH BUDAYA PASIEN TERHADAP PEMAHAMAN PENYAKIT DAN PENGOBATAN: IMPLIKASI HUKUM KESEHATAN RUMAH SAKIT DALAM MENGAKOMODASI PERBEDAAN BUDAYA UNTUK PENINGKATAN PELAYANAN

Hotmaria Hertawaty Sijabat (Postgraduate Faculty of Law Universitas 17 Agustus 1945 Jakarta)
Gunawan Widjaja (Senior Lecturer Faculty of Law Universitas 17 Agustus 1945 Jakarta)



Article Info

Publish Date
04 Oct 2025

Abstract

This study aims to examine the influence of patient culture on their understanding of disease and treatment, as well as the implications of hospital health law in accommodating cultural differences to improve the quality of health services. Patient culture includes beliefs, values, language, and traditional practices that significantly shape perceptions and responses to treatment received. This study uses a literature review method with a descriptive-analytical approach to health law, patient culture, and hospital service literature. The results show that a lack of cultural sensitivity in healthcare services has the potential to cause misunderstandings, treatment refusal, and the risk of treatment failure, while also increasing the risk of legal litigation for hospitals. Therefore, hospitals are required to apply the principle of non-discrimination, provide easily understandable information, and develop cultural competence policies and training for medical personnel. Clear legal implications and integrative cultural-legal strategic steps are key to creating inclusive, dignified, and effective healthcare services. This study provides conceptual and practical contributions to the development of culturally responsive healthcare systems in Indonesia and other multicultural countries.

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Journal Info

Abbrev

NETIZEN

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Subject

Description

NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS adalah jurnal yang menerbitkan artikel penelitian yang mencangkup multidisiplin, yang meliputi; Humaniora dan ilmu sosial, ilmu politik kontemporer, ilmu pendidikan, psikologi, ilmu agama dan filsafat, ilmu teknik, bisnis dan ekonomi, Koperasi, teknologi, ...