NETIZEN (JOURNAL OF SOCIETY AND BUSSINESS)
Vol. 1 No. 11 (2025): NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS

PENDEKATAN HUKUM KESEHATAN YANG SENSITIF BUDAYA DALAM MEMBANGUN KEPERCAYAAN ANTARA PASIEN DAN TENAGA MEDIS UNTUK MENINGKATKAN EFEKTIVITAS PELAYANAN DAN MENGURANGI KONFLIK DI INDONESIA: KAJIAN PUSTAKA

Hotmaria Hertawaty Sijabat (Postgraduate Faculty of Law Universitas 17 Agustus 1945 Jakarta)
Gunawan Widjaja (Senior Lecturer Faculty of Law Universitas 17 Agustus 1945 Jakarta)



Article Info

Publish Date
04 Oct 2025

Abstract

This study examines culturally sensitive approaches to health law in building trust between patients and medical personnel as a means of improving service effectiveness and reducing conflict in Indonesia. Given Indonesia's highly diverse cultural background, a purely normative approach to law that does not take cultural values into account often presents obstacles to health services. This literature review examines various health regulations, legal principles, and literature related to cultural sensitivity and how its application can strengthen communication, trust, and cooperation between patients and medical personnel. The results of the study show that the integration of culture into health law policies and practices is essential to creating inclusive, humane, and equitable services. This approach also plays a role in reducing disputes and conflicts that arise due to differences in cultural values in healthcare services.

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Journal Info

Abbrev

NETIZEN

Publisher

Subject

Description

NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS adalah jurnal yang menerbitkan artikel penelitian yang mencangkup multidisiplin, yang meliputi; Humaniora dan ilmu sosial, ilmu politik kontemporer, ilmu pendidikan, psikologi, ilmu agama dan filsafat, ilmu teknik, bisnis dan ekonomi, Koperasi, teknologi, ...