<![CDATA[This study examines the influence of workload and psychological well-being on employee performance with work-life balance as a mediating variable among employees of Telkom Witel South Sulawesi Region. The research employed a quantitative approach with an associative design by distributing questionnaires to 75 respondents. Data were analyzed using Structural Equation Modeling (SEM) assisted by SmartPLS 4. The results indicate that workload has a positive and significant effect on employee performance, while psychological well-being shows a positive but insignificant effect. Both workload and psychological well-being have a positive and significant effect on work-life balance. However, work-life balance is unable to mediate the effect of workload or psychological well-being on employee performance. These findings highlight that employee performance is more strongly influenced by direct work demands and psychological well-being rather than through the mechanism of work-life balance.]]>
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