International Journal of Community Service
Vol. 6 No. 2 (2026): May 2026 ( Indonesia - Thailand - Malaysia - Philippines)

AI-Based Market Intelligence as a Strategic Tool for Local MSME Development in West Java

Suhendri (Digital Business Departement of Politeknik Jatiluhur, Indonesia)
Dina Hidayat (Digital Business Departement of Politeknik Jatiluhur, Indonesia)
Novasa Adiyani (Tourism Departement of Politeknik Jatiluhur, Indonesia)
Endang Ahmad (Tourism Departement of Politeknik Jatiluhur, Indonesia)
Fanissa Narita (Industrial Informatics Engineering of Politeknik Jatiluhur , Indonesia)
Nico Irawan (Lecturer of Thai Global Business Administration Technological College (TGBC),Tahiland)
Egi Sucianti (Digital Business Study Program Student of Politeknik Jatiluhur, Indonesia)



Article Info

Publish Date
07 May 2026

Abstract

Local Micro, Small, and Medium Enterprises (MSMEs) in Purwakarta, particularly ceramic craftsmen in Plered District, have strong potential to contribute to regional economic growth and enter broader export markets. However, they still face several major problems, including inconsistent product quality, limited design innovation, weak packaging standards, insufficient branding, limited digital marketing capacity, and low readiness to meet export market requirements. The gap identified in this activity is the limited integration between traditional ceramic production practices and modern market-oriented strategies, especially in quality control, product differentiation, digital promotion, and export preparation. Current developments show that MSME competitiveness is increasingly influenced by product innovation, digital marketing, branding, packaging quality, and export readiness. Therefore, this community service activity applied a participatory mentoring approach through field observation, discussion, consultation, and practical recommendations for ceramic craftsmen in Plered. The proposed solution focused on strengthening product quality, improving design and packaging, developing brand identity, optimizing digital marketing, and preparing MSMEs for export-oriented market access. The results indicate that the mentoring activity increased the awareness of ceramic craftsmen regarding product competitiveness, market standards, and the importance of continuous innovation. In conclusion, ceramic MSMEs in Plered have strong potential to improve their competitiveness in the export market when supported by consistent mentoring, quality standardization, strategic branding, digital promotion, and collaboration between higher education institutions, local industry, and community stakeholders.

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Journal Info

Abbrev

go

Publisher

Subject

Religion Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

Description

Training and Marketing are utilized for community empowerment, SMEs and local communities; Community empowerment; Social Access; Community Service Activities by Students; Empowerment of Border Area Communities; Education for Sustainable Development; Empowerment Program Health ; Design and Reach ...